Malabis Privacy Policy

Effective Date: June 13, 2025

This Privacy Policy explains how Malabis Technologies ("Malabis", "we", "our", or "us"), a company registered in Riyadh, Saudi Arabia (Alnada, 7449), collects, uses, shares, and protects your personal information when you use our mobile application ("Malabis App").

1. Information We Collect

When you use the Malabis App, we may collect the following types of information:

• Personal Information: Information you voluntarily provide such as your name, email address, phone number, shipping address, and payment details (where applicable).
• Account Information: If you create an account, we may collect your username, password, and related account details.
• Device and Usage Information: We automatically collect certain data about your device (e.g., device model, operating system, unique identifiers) and how you interact with our app (e.g., pages viewed, features used, session duration).
• Location Information: If you grant permission, we may collect location data to provide location-based services.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our app and services
• Process transactions and fulfill orders
• Communicate with you, including responding to inquiries and sending important notices
• Send promotional messages (only with your consent)
• Ensure security and prevent fraud
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information with:

• Service providers who assist in operating our app (e.g., payment processors, delivery services, cloud hosting)
• Authorities if required by law or to protect our rights
• Affiliates and partners for legitimate business purposes in compliance with this policy

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at +966501203845.

6. Security

We implement appropriate technical and organizational measures to protect your data. However, no system is entirely secure. Please use caution when sharing personal information online.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our website. Your continued use of the app indicates acceptance of the updated policy.

Malabis Terms of Service

These Terms of Service ("Terms") govern your use of the Malabis App provided by Malabis Technologies.

1. Acceptance of Terms

By using the app, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the app.

2. User Responsibilities

• You must provide accurate and complete information when registering or using the app.
• You agree not to misuse the app, including attempting unauthorized access or interfering with its operation.
• You are responsible for keeping your account credentials secure.

3. Intellectual Property

The app, including all content, trademarks, and technology, is owned by Malabis Technologies or its licensors. You may not copy, modify, distribute, or create derivative works without our written consent.

4. Limitation of Liability

To the fullest extent permitted by law, Malabis Technologies is not liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of the app.

5. Termination

We may suspend or terminate your access to the app at our discretion, without notice, if you violate these Terms.

6. Governing Law

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Riyadh.

7. Contact Us

If you have questions about these policies or need assistance, contact us at:

Malabis Technologies
Alnada, 7449, Riyadh, Saudi Arabia
Support: +966501203845